Legal

Privacy Policy

Last updated August 7, 2026

HandTap is built around a private moment. This policy explains what we collect, why we collect it, and the control you keep over your information.

1. Who we are

HandTap ("HandTap", "we", "us") provides a mobile application that helps you redirect money toward a savings goal in the moment you feel an urge to spend. You can reach us at support@handtap.app.

2. Information we collect

Account information. Your name, email address, and authentication details when you create an account.

Financial connection data. If you link a bank account, a regulated third-party provider verifies the connection and shares limited account details with us, such as account name, type, masked account number, and the status of transfers you initiate. We do not receive or store your online banking username or password.

Choices you record. The amounts you enter, the goals you choose, any category or note you attach to a HandTap, and the time it happened.

Device and usage data. App version, device type, operating system, crash reports, and basic analytics about how features are used.

HandTap does not import or analyze your full transaction history, and we do not build a spending profile of you.

3. How we use your information

  • To operate the app and move money between accounts you have connected.
  • To show you your own history, progress, and insights.
  • To keep accounts secure and detect fraud or abuse.
  • To fix bugs, improve reliability, and understand which features help.
  • To respond to support requests and send essential service notices.

We do not sell your personal information, and we do not use the content of your HandTaps for advertising.

4. Sensitive categories

Some people label an urge with a category that is personal, such as gambling, alcohol, or adult content. These labels are optional, are visible only in your own account, and are never shared with advertisers or data brokers. You can edit or delete them at any time.

5. How we share information

We share information only with service providers that help us run HandTap, including our hosting provider, our bank-connection and payments partners, analytics and crash-reporting tools, and customer support tooling. These providers may use your information only to perform services for us.

We may also disclose information where required by law, to enforce our Terms, or to protect the rights and safety of users. If HandTap is involved in a merger or acquisition, we will notify you before your information becomes subject to a different policy.

6. Security

We use industry-standard safeguards including encryption in transit, encryption at rest for stored data, access controls, and regular review of our systems. No service can promise perfect security, but we work to limit what we collect and who can reach it.

7. Data retention

We keep your account and HandTap history for as long as your account is active. Records of completed money movements may be retained longer where financial regulations require it. When you delete your account, we delete or anonymize the rest within 30 days.

8. Your choices and rights

You can access, correct, export, or delete your information from the app, or by emailing us. Depending on where you live, you may also have the right to object to certain processing, restrict it, or lodge a complaint with your local data protection authority. You can disconnect a linked bank account at any time.

9. Children

HandTap is not intended for anyone under 18, and we do not knowingly collect information from children. If you believe a child has provided us information, contact us and we will remove it.

10. Changes to this policy

If we make a material change, we will update the date above and notify you in the app or by email before the change takes effect.

Questions about this page? Email support@handtap.app.